How Sol & Away Travel collects, uses and protects your personal information.
At Sol & Away Travel, your privacy is important to us. We are committed to protecting your personal information and handling it responsibly in accordance with UK data protection legislation.
We may collect your name, address, email address, telephone number, date of birth (where required), passport information (where required for travel), emergency contact details, travel preferences, booking details, payment information (where applicable), and any information you provide during an enquiry.
We collect your information to respond to enquiries, prepare personalised quotations, arrange and manage bookings, communicate important travel information, provide customer support, meet legal obligations and improve our services. We only collect information that is necessary for these purposes.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet legal, accounting and regulatory requirements. When no longer required, your information will be securely deleted or anonymised.
You have the right to access your personal information, request corrections, request deletion where appropriate, restrict or object to processing, request a portable copy of your data, withdraw consent where applicable and lodge a complaint with the Information Commissioner's Office (ICO).
Where necessary to arrange your travel, we may share your information with trusted travel providers including tour operators, airlines, hotels, cruise lines, transfer providers, car hire companies, travel insurance providers, destination management companies, payment providers and government authorities where required.
We use appropriate technical and organisational measures to protect your personal information, including secure systems, password protection, restricted access, secure communication methods and careful handling throughout.
Our website uses essential, functional and analytics cookies to improve your browsing experience. You can manage or disable cookies through your browser settings.
We will only send marketing communications where you have given your consent or another lawful basis applies. You can unsubscribe from marketing emails at any time.
Sol & Away Travel is committed to complying with UK data protection legislation and is registered with the Information Commissioner's Office (ICO) where required.
Email: solandaway@thejltgroup.co.uk
WhatsApp: 07478 157755